in Personal Protection Services
Security, Defence & Pre-Hospital Emergency Care
take a look at our flagship courses
Our newly developed "Listen and Learn" audiobooks, created specifically for our students, provide a more dynamic and engaging learning experience compared to traditional PowerPoint presentations, which can often feel static and text-heavy. Featuring a conversational tone and expert insights, our podcasts present content in a way that is both relatable and memorable.
The audio format offers enhanced flexibility, allowing students to absorb information while managing their daily activities. It promotes active learning, critical thinking, and better retention, making it an excellent resource for mastering complex concepts.
SIA Refresher for Door Supervisors
Leave Nothing to Chance!
A clear, lawful, and proportionate framework for preventing and managing violence—built around communication, dynamic risk assessment, and safer skills when intervention is unavoidable.
What this programme delivers
Our SIA-approved Model for Physical Intervention gives Door Supervisors (DS) a practical, decision-ready structure to prevent conflict, manage risk, and operate professionally under pressure.
It begins with communication and embeds dynamic risk assessments into every decision—then, only as a last resort, sets out safer disengagement and holding skills that prioritise staff and public safety.
Aligned with licence-linked training, the model emphasises:
- Planning over improvisation: structured role assignment, communication protocols, and exit routes
- Proportionality and necessity: intervene only when justified; disengage early where risk escalates
- Post-incident learning: reporting, welfare checks, and continuous improvement
Why this matters
Physical Intervention skills are essential—but they can’t fully protect against a sudden attack. That’s why we pair skills training with risk-led controls, designed and implemented where credible threats are foreseeable.
Pre-learning (to be completed before start date):
- ACT Awareness & Security eLearning: https://www.protectuk.police.uk/catalogue
- QNUK Learner Workbook: https://qualifications-network.co.uk/shop/
Learners must download themselves due to security controls and IP protection—this also allows QN to verify who has downloaded/completed it.
Refresher focus: practical skills first
As this is a refresher qualification, the focus is on practical performance.
Before any final assessments, learners must complete:
- Minimum 21/2 hours practice to develop search skills
- Minimum 9 hours practice to refine Door Supervisor PI skills
(Provided learners complete the pre-learning in advance.)
First Aid requirement (SIA)
Training centres must confirm each learner holds an appropriate Level 3 Emergency First Aid at Work or higher qualification. Existing certificates must be valid for at least 12 months from the course start date and submitted as evidence during induction.
We can deliver suitable First Aid qualifications alongside security training as a package, but all First Aid must be completed and passed before paperwork is submitted to the Awarding Body for certification.
What you’ll walk away with
- Refreshed, validated search and safety procedures
- Updated physical intervention skills (DS & CP pathways)
- Confidence to perform safely and professionally under pressure
Duty of care: protecting security staff
Recent serious assaults on security personnel underline a basic truth: employers have a legal and moral duty to anticipate credible risks and equip their staff accordingly. In the UK, that duty rests on strong statutory and common-law foundations and translates into clear, practical requirements for any organisation deploying security personnel.
Location
166b Townsend Lane, Clubmoor, Liverpool L13 9DN, United Kingdom
|
Chris Doyle |
Gavin Richardson |
Personal note
We use our calmest days to prepare for our hardest ones. This isn’t a nice-to-have—it’s the minimum standard of duty of care. No loss of life is acceptable.





